Help Center

Quick answers to common questions about orders, shipping, and replacements.

How do I track my order?

Go to My Account → Orders to view your order status and tracking updates.

What is your return policy?

Sports goods are not returnable. You can raise a replacement request within 7 days of delivery if you do not like the color, or if the item was delivered damaged. See our Returns page for full details.

Do you offer free shipping?

Yes — free standard shipping on eligible orders over ₹999. See our Shipping Policy for timelines and charges.

How can I contact support?

Email playprosportz@gmail.com or call 8431776905 (Monday–Saturday, 10:00 AM – 6:00 PM IST). You can also use the Contact Us page.

Need more help? Contact us at playprosportz@gmail.com or 8431776905.